i-Encounter-Gatos is the optimal tool for strengthening customer relationship i-Encounter-Gatos is an incentive management system that identifies customers’ loyal behaviors from instant transaction data and generates feedback on this behavior using incentive rule model. Gatos can create multiple portfolios of incentive strategies based on the person (card holder), thing (such as transaction), time (such as transaction time), venue (such as…

Optimal Specialist Software for Client Interaction Center I-Encounter Agent is set of multi-channel customer contact solution developed by Azure Information Technology Co., Ltd. It not only supports phone services but also integrates the various channels between enterprises and clients, helping clients to receive similar standard of services through different contact channels. The software also integrates the different back-end information systems…

i-Encounter-CMS improves your collection rate and saves costs on collection immediately i-Encounter Collection is the best example cumulated by the banking institutions in the experience of collection practice, which is equipped with all functions of collections, including the optimization of operating procedures in telephone collection, legitimate collection, visit collection, commissioned collection, and non-performing asset management. i-Encounter collection substantially increases automatic…